Privacy policy

Last updated: March 4, 2025

Double Tops Originals: Privacy Policy

This Privacy Policy describes how Double Tops Originals (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from doubletopsoriginals.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your billing and shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including communications you send to us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • How you access and use our Site and account

  • Device and browser information

  • Network connection information

  • IP address

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment details to process your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process payments and fulfill orders

  • Send notifications related to your account, purchases, returns, and exchanges

  • Arrange for shipping and facilitate returns

  • Enable product reviews

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as:

  • Sending marketing and promotional communications

  • Showing you advertisements for products or services

Security and Fraud Prevention

We use your personal information to:

  • Detect and prevent fraudulent activity

  • Investigate security issues

  • Protect our users and business

Communicating with You

We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. You can manage Cookies through your browser settings. Blocking Cookies may affect your experience on our Site.

For specific information about Shopify’s Cookies, visit Shopify’s Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties who perform services on our behalf (e.g., payment processors, fulfillment partners, customer support providers)

  • Business and marketing partners, including Shopify

  • Affiliates within our corporate group

  • Legal authorities, as required by law

We do not sell or share sensitive personal information for the purposes of inferring characteristics about you.

User-Generated Content

If you submit reviews or other content to public areas of our Site, that content will be publicly accessible.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before submitting information.

Children’s Data

Our Services are not intended for children under 16. If you believe a child has provided us with personal information, please contact us to have it removed.

Security and Retention of Your Information

We take security seriously, but no security measures are 100% secure. We retain your personal information only as long as necessary for our business and legal requirements.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Right to Access/Know: Request access to personal information we hold about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Request corrections to your information.

  • Right to Opt-Out of Sale/Sharing: Direct us not to share your information for targeted advertising.

  • Managing Communication Preferences: Opt-out of marketing emails at any time using the unsubscribe link.

To exercise these rights, please contact us at support@doubletopsoriginals.com.

International Users

We may transfer and process your information outside of your country. If we transfer data outside of Europe, we will use legally recognized transfer mechanisms.

Contact

If you have any questions or requests regarding this Privacy Policy, contact us at support@doubletopsoriginals.com.

Last Updated: [Insert Date]